Anonymised respondent
No offence found; enquiry closed. DPO, 14 December 2016.
The facts
An anonymous complainant objected that opening an account with the respondent required excessive information, including children's full names and dates of birth, car ownership and residence status. The financial regulator confirmed institutions must establish customers' true identity under anti-money-laundering and counter-terrorism-financing laws. The respondent explained the details serve KYC and group requirements under a risk-based approach, conceded the form did not say the fields were not always mandatory, and addressed this in a new form.
Orders and outcome
The enquiry was concluded with no offence found under the Data Protection Act.
Cite this decision
Same respondent
- 17 August 2011 · violation established
- 26 August 2011 · inadvertent disclosure found
- 20 August 2015 · enquiry closed for lack of complainant collaboration
- 20 January 2016 · no offence found
- 6 January 2017 · no offence found
- 6 April 2017 · no breach found after clarifications
- 14 October 2016 · enquiry closed
- 6 May 2019 · no offence found
- 12 June 2012 · referred to police for prosecution (s.20)
- 12 June 2013 · s.22 offence found proved
- 9 March 2017 · enquiry closed under section 6 (resolved to the satisfaction of all parties)
- 17 December 2018 · enquiry closed under section 6 (resolved to the satisfaction of all parties)
- 10 October 2019 · no offence found
- 17 October 2019 · no offence found
- 22 June 2020 · enquiry closed under section 6 (resolved to the satisfaction of all parties)
- 28 June 2019 · no offence found
Track Mauritius enforcement
Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.