Joseph Githinji Kimani v Platinum Credit Limited

Complaint dismissed. ODPC, 20 August 2025.

Record ID: ke-odpc-2025-0053
Case reference: ODPC Complaint No. 0732 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Joseph Githinji Kimani
Date decided: 20 August 2025
Respondent type: private
Sector: digital lending
Violations: unlawful processing
Provisions cited: s.25 DPA 2019, s.26(c) DPA 2019, s.30 DPA 2019, s.36 DPA 2019, s.56(1) DPA 2019
Outcome: complaint dismissed
Status: final
Source: Official document ↗
Source integrity: SHA-256 6d2d01407da917eb…
Record verified: 30 July 2026

The facts

The complainant sought compensation from Platinum Credit Limited over the handling of his personal data, but did not disclose to the Office that an existing loan agreement between himself and the respondent was in place. The ODPC found the respondent had fulfilled its obligations under the Act and declined to award compensation.

Orders and outcome

The complaint was dismissed, with the right of appeal to the High Court of Kenya. Dated 20 August 2025.

DISMISSED · FINTECH · MOBILE-LENDING · UNLAWFUL-PROCESSING

Cite this decision

ODPC (Kenya), Joseph Githinji Kimani v Platinum Credit Limited, ODPC Complaint No. 0732 of 2025, determination of 20 August 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/platinum-credit/ (accessed 30 August 2026).

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