Platinum Credit Limited

Complaint dismissed. ODPC, 16 February 2024.

Record ID: ke-odpc-2024-0024
Case reference: ODPC Complaint No. 2396 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 16 February 2024
Respondent type: private
Sector: digital lending
Violations: unauthorised image/photo use, lack of consent, commercial use of personal data, unlawful processing
Provisions cited: s.25 DPA 2019, s.32(1) DPA 2019, s.37(1) DPA 2019, s.56 DPA 2019
Outcome: complaint dismissed
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC dismissed a complaint against Platinum Credit Limited in the digital lending sector alleging unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.32(1) DPA 2019, s.37(1) DPA 2019, s.56 DPA 2019.

CONSENT · DISMISSED · FINTECH · MOBILE-LENDING · UNLAWFUL-PROCESSING

Cite this decision

ODPC (Kenya), ODPC Complaint No. 2396 of 2023, determination of 16 February 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/platinum-credit-limited/ (accessed 22 July 2026).

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