Tracker / Mauritius / 2023 / Anonymised respondent (a company)
§ Tracker · Mauritius · DPO · 2023

Anonymised respondent (a company)

Enquiry is closed to the satisfaction of all parties under section 6 of the data protection act (dpa). DPO, 5 April 2023.

Record ID
mu-dpo-2023-0171
Case reference
Decision No 171
Jurisdiction
Mauritius
Regulator
DPO
Type
determination
Date decided
5 April 2023
Respondent type
private
Sector
technology
Violations
collecting personal data for website registration without valid purpose, possessing customer personal data for no valid reason, requiring registration for reservation despite non-functional online systems
Provisions cited
s.6 Data Protection Act (DPA)
Outcome
enquiry is closed to the satisfaction of all parties under section 6 of the Data Protection Act (DPA)
Status
final
Source
Official document ↗
Record verified
17 July 2026

Summary

An anonymous complainant alleged that a company was collecting customers' personal data for website registration and reservations while its online purchase and reservation systems were non-functional, and that the data was held without a valid reason. The Data Protection Office sought clarifications from the company, which responded that data collection was voluntary, no financial data was stored, and the server used SSL encryption. The DPO recommended that the company display an appropriate notification when services are non-functional, and after corrective actions were taken the enquiry was closed.

WEBSITE REGISTRATION · DATA MINIMISATION · PURPOSE LIMITATION

Cite this decision

DPO (Mauritius), Decision No 171, determination of 5 April 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/mauritius/dpo/2023/decision-171-website-registration-data-minimisation/ (accessed 22 July 2026).

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