Anonymised respondent (a company)
Enquiry is closed to the satisfaction of all parties under section 6 of the data protection act 2017 (dpa). DPO, 6 April 2023.
Summary
The complainant alleged that a recovery agent of the respondent contacted a third party with the same surname, disclosed the complainant's financial difficulties relating to loan repayments, and asked the third party to relay a message. The respondent acknowledged that this amounted to an unlawful disclosure of personal data without consent and confirmed that corrective measures had been taken and the responsible employee had resigned. Without the third party's identity or testimony the case could not be referred to police, and the complainant did not provide additional evidence. The enquiry was closed under section 6 of the Data Protection Act 2017.
Cite this decision
Same respondent
- December 2015 · formal notice (mise en demeure)
- 18 August 2022 · enquiry has not disclosed the commission of an offence under the DPA and is closed to the satisfaction of all parties under section 6 of the Data Protection Act 2017 (DPA)
- 26 December 2024 · enquiry was closed to the satisfaction of all parties under section 42 of the Data Protection Act
- 5 April 2023 · enquiry is closed to the satisfaction of all parties under section 6 of the Data Protection Act (DPA)
- 21 June 2022 · enquiry is closed to the satisfaction of all parties under section 6 of the Data Protection Act 2017 (DPA)
- 25 February 2020 · no breach of the DPA has been established and the enquiry is thus closed
- 24 February 2020 · No breach of the DPA is thus found committed
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