Anonymised respondent (a company)
Enquiry is closed to the satisfaction of all parties under section 6 of the data protection act 2017 (dpa). DPO, 21 June 2022.
The facts
The complainant reported receiving a call from the respondent's staff asking for personal details, including name, address and National Identification Number, to confirm a standing order application. The respondent explained this was a callback procedure after receiving a standing order instruction in the complainant's name, processed only once the complainant confirmed the details, and assured the Office that measures were taken to prevent similar issues. The complainant raised no further concerns.
Orders and outcome
The Commissioner found the enquiry disclosed no offence under the DPA and closed it to the satisfaction of all parties.
Cite this decision
Same respondent
- December 2015 · formal notice (mise en demeure)
- 18 August 2022 · enquiry has not disclosed the commission of an offence under the DPA and is closed to the satisfaction of all parties under section 6 of the Data Protection Act 2017 (DPA)
- 26 December 2024 · enquiry was closed to the satisfaction of all parties under section 42 of the Data Protection Act
- 5 April 2023 · enquiry is closed to the satisfaction of all parties under section 6 of the Data Protection Act (DPA)
- 6 April 2023 · enquiry is closed to the satisfaction of all parties under section 6 of the Data Protection Act 2017 (DPA)
- 25 February 2020 · no breach of the DPA has been established and the enquiry is thus closed
- 24 February 2020 · No breach of the DPA is thus found committed
Track Mauritius enforcement
Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.