Daniel Ndambuki v Aventus Technology Ltd

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, 4 March 2024.

Record ID: ke-odpc-2024-0026
Case reference: ODPC Complaint No. 2506 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Daniel Ndambuki
Date decided: 4 March 2024
Respondent type: private
Sector: technology
Violations: unlawful data disclosure, unlawful debt collection, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; compensation ordered; enforcement notice issued
Compensation: KES 250,000 (≈ USD 1,890 at the decision date)
Status: final
Source: Official document ↗
Source integrity: SHA-256 b4693b91a0b82cee…
Record verified: 30 July 2026

The facts

The complainant alleged that Aventus Technology Limited, through the customer support agents of its Lendplus loan application, called him endlessly over a loan borrowed by someone else. The ODPC found his right to be informed was infringed, while noting no apparent financial loss.

Orders and outcome

The respondent was found liable, ordered to pay the complainant Kenya Shillings Two Hundred and Fifty Thousand (Kshs. 250,000) as damages, and an enforcement notice was issued against it. Dated 4 March 2024.

DEBT-COLLECTION · DISCLOSURE · TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Daniel Ndambuki v Aventus Technology Ltd, ODPC Complaint No. 2506 of 2023, determination of 4 March 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/aventus-technology-ltd/ (accessed 30 August 2026).

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