The complainant alleged that Aventus Technology Limited, through the customer support agents of its Lendplus loan application, called him endlessly over a loan borrowed by someone else. The ODPC found his right to be informed was infringed, while noting no apparent financial loss.
Orders and outcome
The respondent was found liable, ordered to pay the complainant Kenya Shillings Two Hundred and Fifty Thousand (Kshs. 250,000) as damages, and an enforcement notice was issued against it. Dated 4 March 2024.
ODPC (Kenya), Daniel Ndambuki v Aventus Technology Ltd, ODPC Complaint No. 2506 of 2023, determination of 4 March 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/aventus-technology-ltd/ (accessed 23 October 2026).
Free: a monthly digest of new verified decisions in your chosen jurisdictions. You confirm by email before anything is sent; every alert has an unsubscribe link. Privacy · Terms.