Eunice Mueni v Aventus Technology Ltd

Complaint dismissed. ODPC, 17 November 2023.

Record ID: ke-odpc-2023-0028
Case reference: ODPC Complaint No. 1346 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Eunice Mueni
Date decided: 17 November 2023
Respondent type: private
Sector: technology
Violations: unlawful processing
Provisions cited: s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.56 DPA 2019
Outcome: complaint dismissed
Status: final
Source: Official document ↗
Source integrity: SHA-256 cbc623e17a784d7a…
Record verified: 30 July 2026

The facts

The complainant alleged unlawful processing of her data by Aventus Technology Limited, whose loan product Lendplus sent her unwanted messages. The ODPC found she was aware of the terms and conditions before borrowing the loan, that the respondent demonstrated its legal basis and discharged its burden of establishing consent, and that her rights were upheld.

Orders and outcome

The respondent was found not liable and the complaint was dismissed for lack of merit and closed, with the determination stating that it overrides any other determination rendered before. Dated 17 November 2023.

TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Eunice Mueni v Aventus Technology Ltd, ODPC Complaint No. 1346 of 2023, determination of 17 November 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2023/aventus-technology-ltd/ (accessed 30 August 2026).

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