Anonymised respondents (2)

No prejudice found (genuine error); compliance directions issued. DPO, 24 June 2011.

Record ID: mu-dpo-2011-0003
Case reference: DPO/DEC/3
Jurisdiction: Mauritius
Regulator: DPO
Type: determination
Date decided: 24 June 2011
Respondent type: private
Sector: telecoms
Violations: unsolicited communication (alleged)
Provisions cited: s.11 DPA 2004, s.24 DPA 2004, s.27 DPA 2004
Outcome: no prejudice found (genuine error); compliance directions issued
Status: final
Source: Official document ↗
Record verified: 11 July 2026

Summary

An SMS sent to the complainant's mobile was proven beyond reasonable doubt to have been sent through genuine error with no intent to prejudice. Both respondents were nonetheless directed to comply with registration and written-contract requirements under sections 24 and 27.

SMS · MARKETING

Cite this decision

DPO (Mauritius), DPO/DEC/3, determination of 24 June 2011. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/mauritius/dpo/2011/decision-3-sms-genuine-error/ (accessed 22 July 2026).

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