Everlyn Lavuha Mugita, suing on behalf of N.S.M (minor) v Nova Pioneer Kenya Limited

Complaint upheld; compensation ordered. ODPC, January 2025.

Record ID

ke-odpc-2025-0012

Case reference

ODPC Complaint No. 1667 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Everlyn Lavuha Mugita, suing on behalf of N.S.M (minor)

Date decided

January 2025

Respondent type

private

Sector

general

Violations

unlawful processing

Provisions cited

s.25 DPA 2019, s.30 DPA 2019, s.30(1)(b) DPA 2019, s.32(1) DPA 2019, s.33(1)(a) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered

Compensation

KES 500,000 (≈ USD 3,880 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 a3a0582ad0128edb…

Record verified

30 July 2026

The facts

The complainant alleged that Nova Pioneer Kenya Limited issued a letter to a third party containing personal information of her child without her prior consent as the parent. The ODPC found the respondent liable for unlawful processing of the minor's personal data, noting the special protection minors' data requires.

Orders and outcome

The respondent was ordered to pay the complainant Kenya Shillings five hundred thousand (KES 500,000) as compensation for the unlawful processing of the minor's personal data. Dated January 2025.

GENERAL · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

Same respondent

• 21 June 2024 · complaint upheld

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