Timothy Murithi Kaung'u v Mycredit

Complaint upheld; compensation ordered. ODPC, August 2025.

Record ID

ke-odpc-2025-0074

Case reference

ODPC Complaint No. 0766 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Timothy Murithi Kaung'u

Date decided

August 2025

Respondent type

private

Sector

general

Violations

lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.26(c) DPA 2019, s.30 DPA 2019, s.36 DPA 2019, s.37 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered

Compensation

KES 50,000 (≈ USD 390 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 6f819cbffda5abe2…

Record verified

30 July 2026

The facts

The complainant, the registered user of a personal mobile line, alleged he kept receiving unsolicited promotional messages and calls from Mycredit Limited despite raising concerns that were ignored. The ODPC found his right to object was infringed and his data was used for commercial purposes, and noted the respondent had since deleted his data from its system.

Orders and outcome

The respondent was found liable and ordered to pay the complainant Kenya Shillings Fifty Thousand (KES 50,000) as compensation. Dated August 2025.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

Same respondent

• August 2025 · complaint upheld

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