Zerox Technology Limited

Complaint upheld; enforcement notice issued. ODPC, July 2024. month-precision date

Record ID: ke-odpc-2024-0070
Case reference: ODPC Complaint No. 0381 of 2024
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: July 2024
Respondent type: private
Sector: digital lending
Violations: indirect collection without consent, failure to honour objection to processing, unlawful data collection
Provisions cited: not specified in the source
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Zerox Technology Limited in the digital lending sector concerning indirect collection without consent, failure to honour objection to processing, unlawful data collection. An enforcement notice was issued against the respondent.

DIGITAL LENDING · THIRD PARTY DATA · CONSENT · FINTECH · EMERGENCY CONTACT

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0381 of 2024, determination of July 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/zerox-technology-limited-3/ (accessed 22 July 2026).

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