Zerox Technology Company Limited

Complaint upheld; enforcement notice issued. ODPC, 16 January 2024.

Record ID: ke-odpc-2024-0013
Case reference: ODPC Complaint No. 2109 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 16 January 2024
Respondent type: private
Sector: technology
Violations: unlawful processing, failure to implement security measures
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.41 DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Zerox Technology Company Limited in the technology sector concerning unlawful processing, failure to implement security measures. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019. An enforcement notice was issued against the respondent.

DATA-SECURITY · TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 2109 of 2023, determination of 16 January 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/zerox-technology-company-limited/ (accessed 22 July 2026).

Same respondent

8 September 2023 · complaint upheld

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