Port Florence Community Hospital

Complaint upheld; enforcement notice issued. ODPC, 14 January 2024.

Record ID

ke-odpc-2024-0010

Case reference

ODPC Complaint No. 2101 of 2023

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

14 January 2024

Respondent type

private

Sector

healthcare

Violations

unauthorised image/photo use, lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing, failure to implement security measures

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.37 DPA 2019, s.40 DPA 2019, s.41 DPA 2019, s.56 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Port Florence Community Hospital in the healthcare sector concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · DATA-SECURITY · HEALTHCARE · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

Same respondent

• February 2024 · complaint upheld

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