Port Florence Community Hospital

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, February 2024. month-precision date

Record ID

ke-odpc-2024-0018

Case reference

ODPC Complaint No. 2101 of 2023

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

February 2024

Respondent type

private

Sector

healthcare

Violations

unauthorised image use, lack of consent, commercial use of personal data, failure to respond to deletion request

Provisions cited

not specified in the source

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 750,000 (≈ USD 5,700 at the decision date)

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Port Florence Community Hospital in the healthcare sector concerning unauthorised image use, lack of consent, commercial use of personal data. The Office ordered KES 750,000 in compensation. An enforcement notice was issued against the respondent.

HEALTHCARE · IMAGE RIGHTS · CONSENT · SOCIAL MEDIA · DELETION REQUEST

Cite this decision

Same respondent

• 14 January 2024 · complaint upheld

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