Allan Tirop v Port Florence Community Hospital

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, January 2024.

Record ID

ke-odpc-2024-0018

Case reference

ODPC Complaint No. 2101 of 2023

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Allan Tirop

Date decided

January 2024

Respondent type

private

Sector

healthcare

Violations

unauthorised image use, lack of consent, commercial use of personal data, failure to respond to deletion request

Provisions cited

not specified in the source

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 750,000 (≈ USD 5,700 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 ff5faf390d215e55…

Record verified

30 July 2026

The facts

The complainant alleged that Port Florence Community Hospital used his image on its social media page without his consent. The respondent failed to pull the image down for more than a year despite his demand and a notification of complaint from the ODPC. The Office found it liable for commercial use of his image without express consent and for infringing his right to deletion.

Orders and outcome

The respondent was ordered to compensate the complainant Kshs. 750,000 and an enforcement notice was issued against it. Dated January 2024.

HEALTHCARE · IMAGE RIGHTS · CONSENT · SOCIAL MEDIA · DELETION REQUEST

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