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§ Tracker · Kenya · ODPC · 2024

Patrick Odhiambo Pamba v Mulla Pride Ltd

Complaint upheld; enforcement notice issued. ODPC, 28 October 2024.

Record ID
ke-odpc-2024-0097
Case reference
ODPC Complaint No. 1139 of 2024
Jurisdiction
Kenya
Regulator
ODPC
Type
determination
Complainant
Patrick Odhiambo Pamba
Date decided
28 October 2024
Respondent type
private
Sector
retail
Violations
unlawful data disclosure, unlawful processing
Provisions cited
s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28(2) DPA 2019, s.28(1) DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.58 DPA 2019
Outcome
complaint upheld; enforcement notice issued
Status
final
Source
Official document ↗
Source integrity
SHA-256 a3fbcb460fc437d0…
Record verified
30 July 2026

The facts

The complainant alleged that Mulla Pride Limited, through its agents, consistently and persistently harassed him over a loan obligation that is not attributable to him, contacting him about a loan he did not apply for. The ODPC found the respondent violated his right to be informed and did not fulfil its obligations under the Act.

Orders and outcome

The respondent was found liable and an enforcement notice was issued against it. Dated 28 October 2024.

DISCLOSURE · RETAIL · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Patrick Odhiambo Pamba v Mulla Pride Ltd, ODPC Complaint No. 1139 of 2024, determination of 28 October 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/mulla-pride-ltd/ (accessed 23 October 2026).

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