Tracker / Uganda / 2026 / WhatsApp LLC and Meta Platforms, Inc.
§ Tracker · Uganda · PDPO · 2026

Adlegal International Limited v WhatsApp LLC and Meta Platforms, Inc.

Complaint upheld in part; declarations + 90-day remedial orders served as enforcement notice; cessation prayers declined. PDPO, 20 February 2026.

Record ID
ug-pdpo-2026-0001
Jurisdiction
Uganda
Regulator
PDPO
Type
enforcement notice
Complainant
Adlegal International Limited
Date decided
20 February 2026
Respondent type
private
Sector
technology
Violations
breach of data minimisation (ancillary analytics), transparency and lawful-basis correlation deficiencies, differential transparency for Ugandan users, failure to demonstrate cross-border transfer compliance
Provisions cited
s.3(1)(c) DPPA Cap 97, s.14 DPPA Cap 97, s.19 DPPA Cap 97, Reg 30 DPP Regulations 2021, Reg 45(2) DPP Regulations 2021
Outcome
complaint upheld in part; declarations + 90-day remedial orders served as enforcement notice; cessation prayers declined
Status
final
Source
Official document ↗
Source integrity
SHA-256 602951ae047fd6bf…
Record verified
30 July 2026

The facts

Adlegal International Limited complained in March 2025 that WhatsApp shares Ugandan users' personal data with Meta Platforms without freely given, informed and explicit consent, collects more data than necessary, gives Ugandan users materially weaker transparency than users in other jurisdictions, and transfers personal data out of Uganda without demonstrating compliance. The PDPO upheld the complaint in part, finding structural deficiencies in transparency, purpose specification, lawful-basis correlation and cross-border compliance demonstration, but declined the prayers for an immediate halt to all intra-group data sharing, holding the findings did not establish that all such sharing is unlawful or that users suffered demonstrable material injury.

Orders and outcome

Within ninety days WhatsApp must revise its Uganda-facing privacy policy to correlate data categories, purposes, lawful bases and recipients; structurally separate processing essential to core messaging from ancillary processing; submit a documented cross-border adequacy and safeguard assessment; and submit a data protection impact assessment of intra-group sharing plus a legitimate-interests assessment. The decision was served on the respondents as an enforcement notice, with daily fines for default. Dated the 20th day of February; the year on the scanned signature line is illegible.

BIG-TECH · CROSS-BORDER-TRANSFER · TRANSPARENCY · DATA-MINIMISATION · DPIA · ENFORCEMENT-NOTICE

Cite this decision

PDPO (Uganda), Adlegal International Limited v WhatsApp LLC and Meta Platforms, Inc., enforcement notice of 20 February 2026. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/uganda/pdpo/2026/whatsapp-meta-transparency-cross-border/ (accessed 30 August 2026).

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