Chipper Technologies Uganda Limited
Complaint dismissed in substance; direction to clarify privacy notice. PDPO, 12 March 2025.
Summary
A fintech customer complained that Chipper Technologies denied his request for deletion of personal data. The PDPO found the respondent had lawfully retained data for regulatory-compliance purposes and had addressed the subcontractor-notification and access questions through its privacy notice and the statutory access procedure, finding no infringement on those issues - but directed Chipper to state explicitly in its privacy notice that any processing or sharing of retained data beyond regulatory obligations requires prior explicit consent. Decided 12 March 2025.
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