alleged use of WhatsApp users' personal data (messages, images, searches) by Meta AI without consent, alleged absence of a clear refusal option in the application settings
Provisions cited
art. 33 Loi n°2008-12 du 25 janvier 2008, art. 35 Loi n°2008-12, art. 58 Loi n°2008-12, art. 62 Loi n°2008-12, art. 68 Loi n°2008-12, art. 69 Loi n°2008-12
Outcome
formal explanations required from Meta Platforms, Inc. under the contradictory procedure; instruction ongoing
A WhatsApp user complained to the CDP that he had not consented to the use of his personal data, including messages, images and searches, by Meta AI, and that no clear refusal option was offered in the application's settings. The Commission also received several public reports concerning Meta AI's use of users' data. Under the adversarial procedure the CDP required explanations from Meta Platforms, Inc.
Orders and outcome
Formal explanations were required from Meta Platforms, Inc. and the file was under investigation at the date of the quarterly notice, as were the related public reports. Dated 2025.
AI · META AI · WHATSAPP · CONSENT · INVESTIGATION
Cite this decision
CDP (Senegal), Meta Platforms, Inc., Avis Trimestriel N°02-2025 (plainte n°05 et signalements), investigation of June 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/senegal/cdp/2025/meta-ai-whatsapp-investigation/ (accessed 30 August 2026).