alleged use of WhatsApp users' personal data (messages, images, searches) by Meta AI without consent, alleged absence of a clear refusal option in the application settings
Provisions cited
art. 33 Loi n°2008-12 du 25 janvier 2008, art. 35 Loi n°2008-12, art. 58 Loi n°2008-12, art. 62 Loi n°2008-12, art. 68 Loi n°2008-12, art. 69 Loi n°2008-12
Outcome
formal explanations required from Meta Platforms, Inc. under the contradictory procedure; instruction ongoing
Acting on an individual complaint that Meta AI's integration into WhatsApp uses personal data (messages, images, searches) without consent and without a clear refusal option in the settings, Senegal's CDP formally required explanations from Meta Platforms, Inc. under the contradictory procedure, invoking articles 33, 35, 58, 62, 68 and 69 of the 2008 data-protection law. The CDP also received multiple public reports (signalements) over the same Meta AI practices, which are under instruction. The step was taken in the second quarter of 2025 and the file remains open, so the date is recorded at quarter-end precision and the record will be updated when the CDP reports an outcome.
AI · META AI · WHATSAPP · CONSENT · INVESTIGATION
Cite this decision
CDP (Senegal), Avis Trimestriel N°02-2025 (plainte n°05 et signalements), investigation of June 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/senegal/cdp/2025/meta-ai-whatsapp-investigation/ (accessed 22 July 2026).