Anonymised respondent (the owner of a restaurant)

Enquiry can be closed to the satisfaction of all parties concerned. thus, no offence is found to be committed under the data protection act. DPO, 25 February 2020.

Record ID

mu-dpo-2020-0065

Case reference

Decision No 65

Jurisdiction

Mauritius

Regulator

DPO

Type

determination

Date decided

25 February 2020

Respondent type

individual

Sector

hospitality

Violations

using complainant's mobile number to send defamatory and insulting text messages for a purpose other than business

Provisions cited

Data Protection Act (as applied by the DPO)

Outcome

enquiry can be closed to the satisfaction of all parties concerned. Thus, no offence is found to be committed under the Data Protection Act

Status

final

Source

Official document ↗

Record verified

17 July 2026

Summary

The complainant alleged that the respondent, a restaurant owner, had used the complainant's mobile number to send defamatory and insulting text messages unrelated to the business purpose for which the number was collected. The respondent initially denied the conduct but subsequently admitted sending the messages in response to the complainant's payment delays and negative reviews, and expressed willingness to apologise in writing. The complainant confirmed receipt of the written apology and withdrew the complaint, and the enquiry was closed.

DATA MISUSE · TEXT MESSAGES · HOSPITALITY

Cite this decision

Track Mauritius enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.