Anonymised respondent (the owner of a restaurant)

Enquiry can be closed to the satisfaction of all parties concerned. Thus, no offence is found to be committed under the Data Protection Act. DPO, 25 February 2020.

Record ID

mu-dpo-2020-0065

Case reference

Decision No 65

Jurisdiction

Mauritius

Regulator

DPO

Type

determination

Date decided

25 February 2020

Respondent type

individual

Sector

hospitality

Violations

using complainant's mobile number to send defamatory and insulting text messages for a purpose other than business

Provisions cited

Data Protection Act (as applied by the DPO)

Outcome

enquiry can be closed to the satisfaction of all parties concerned. Thus, no offence is found to be committed under the Data Protection Act

Status

final

Source

Official document ↗

Source integrity

SHA-256 26c9b95d0bd0e8b7…

Record verified

30 July 2026

The facts

A customer alleged that the owner of a restaurant used her mobile number for a purpose other than business by sending her defamatory and insulting text messages. The respondent initially denied the allegation, but the text messages the complainant produced showed otherwise; he then admitted sending them following negative reviews, said he was unaware of his obligations under the Data Protection Act, and apologised to the complainant in writing at her request, after which she withdrew the complaint.

Orders and outcome

The Data Protection Commissioner closed the enquiry to the satisfaction of all parties, finding no offence committed under the Data Protection Act.

DATA MISUSE · TEXT MESSAGES · HOSPITALITY

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