Megahealth Ins

Complaint upheld. ODPC, February 2026. month-precision date

Record ID: ke-odpc-2026-0030
Case reference: ODPC Complaint No. 1551 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: February 2026
Respondent type: private
Sector: healthcare
Violations: lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26(a) DPA 2019, s.28(1) DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.37(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65(2) DPA 2019, s.65(1) DPA 2019
Outcome: complaint upheld
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Megahealth Ins in the healthcare sector concerning lack of consent, commercial use of personal data, failure to respond to erasure request. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.28(1) DPA 2019, s.29 DPA 2019.

CONSENT · HEALTHCARE · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 1551 of 2025, determination of February 2026. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2026/megahealth-ins/ (accessed 22 July 2026).

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