Michael Rashid Mwakio v Kings Commodities Limited

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, January 2026.

Record ID

ke-odpc-2026-0029

Case reference

ODPC Complaint No. 1563 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Michael Rashid Mwakio

Date decided

January 2026

Respondent type

private

Sector

general

Violations

failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.26(c) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 250,000 (≈ USD 1,940 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 4f5422b5d28f7943…

Record verified

30 July 2026

The facts

The complainant alleged that Kings Commodities Limited unlawfully continued to display his mobile phone number on its website as its contact detail despite his objection and request for erasure. The respondent failed to respond to the ODPC's Notification of Complaint and did not attend the scheduled site visit; the Office found it had failed to honour the complainant's right to object.

Orders and outcome

The respondent was found liable and ordered to pay the complainant KES 250,000 as compensation, and an enforcement notice was issued for the failure to respond to the Notification of Complaint and to attend the scheduled site visit. Dated 13 January 2026.

GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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