Steve Onwonga Omwenga v Cjs Limited

Complaint upheld; compensation ordered. ODPC, January 2026.

Record ID

ke-odpc-2026-0028

Case reference

ODPC Complaint No. 1498 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Steve Onwonga Omwenga

Date decided

January 2026

Respondent type

private

Sector

professional services

Violations

lack of consent, commercial use of personal data, unlawful processing

Provisions cited

s.25(b) DPA 2019, s.25 DPA 2019, s.30 DPA 2019, s.37 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered

Compensation

KES 75,000 (≈ USD 580 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 01bfa9bb607329d0…

Record verified

30 July 2026

The facts

The complainant alleged that CJ's Limited used his personal data to send him promotional messages although he had not given prior consent and had opted out. The ODPC found the processing unlawful, while noting the respondent's later remedial measures: reaching out to the complainant, apologising, offering a goodwill gesture of KES 10,000, ceasing further communications and implementing consent-based marketing controls.

Orders and outcome

The respondent was found liable and, the mitigating factors considered, ordered to pay the complainant KES 75,000 as compensation. Dated January 2026.

CONSENT · LEGAL · UNLAWFUL-PROCESSING · UPHELD

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