Zuri Cash

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, October 2025. month-precision date

Record ID: ke-odpc-2025-0090
Case reference: ODPC Complaint No. 0701 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: October 2025
Respondent type: private
Sector: general
Violations: unlawful debt collection, unlawful processing
Provisions cited: s.25 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.56 DPA 2019, s.58 DPA 2019
Outcome: complaint upheld; compensation ordered; enforcement notice issued
Compensation: KES 200,000 (≈ USD 1,600 at the decision date)
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Zuri Cash concerning unlawful debt collection, unlawful processing. The determination considers s.25 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.56 DPA 2019. The Office ordered KES 200,000 in compensation. An enforcement notice was issued against the respondent.

DEBT-COLLECTION · GENERAL · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0701 of 2025, determination of October 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/zuri-cash/ (accessed 22 July 2026).

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