Levi Mark Bushuru v Zizi Afrique

Complaint upheld; enforcement notice conditional. ODPC, December 2025.

Record ID: ke-odpc-2026-0025
Case reference: ODPC Complaint No. 1420 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Levi Mark Bushuru
Date decided: December 2025
Respondent type: private
Sector: general
Violations: failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26(b) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.58 DPA 2019
Outcome: complaint upheld; enforcement notice conditional
Status: final
Source: Official document ↗
Source integrity: SHA-256 fc06ae2e282b2372…
Record verified: 30 July 2026

The facts

The complainant made a data subject access request to Zizi Afrique, which neither provided access to the requested data nor offered any explanation or lawful exemption. The ODPC found that the failure to respond within the statutory timeframe denied the complainant his right of access.

Orders and outcome

The respondent was found liable and directed to grant the complainant access to the personal data requested within fourteen days, failing which an enforcement notice would issue. Dated 16 December 2025.

GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Levi Mark Bushuru v Zizi Afrique, ODPC Complaint No. 1420 of 2025, determination of December 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/zizi-afrique/ (accessed 30 August 2026).

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