The Legend Hotel

Complaint upheld; enforcement notice issued. ODPC, July 2025. month-precision date

Record ID: ke-odpc-2025-0050
Case reference: ODPC Complaint No. 0466 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: July 2025
Respondent type: private
Sector: general
Violations: lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing
Provisions cited: s.25(G) DPA 2019, s.25 DPA 2019, s.25(c) DPA 2019, s.26(a) DPA 2019, s.26(c) DPA 2019, s.26 DPA 2019, s.37(1) DPA 2019, s.40(1)(b) DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65(4) DPA 2019, s.65(2) DPA 2019, s.65(1) DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against The Legend Hotel concerning lack of consent, commercial use of personal data, failure to respond to erasure request. The determination considers s.25(G) DPA 2019, s.25 DPA 2019, s.25(c) DPA 2019, s.26(a) DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0466 of 2025, determination of July 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/the-legend-hotel/ (accessed 22 July 2026).

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