Quest Holdings Ltd

Complaint upheld; enforcement notice issued. ODPC, October 2025. month-precision date

Record ID

ke-odpc-2025-0080

Case reference

ODPC Complaint No. 0884 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

October 2025

Respondent type

private

Sector

general

Violations

lack of consent, unlawful data disclosure, failure to prevent data breach, failure to notify data breach, unlawful processing, failure to implement security measures

Provisions cited

s.25(a) DPA 2019, s.25 DPA 2019, s.41 DPA 2019, s.41(1) DPA 2019, s.42(4) DPA 2019, s.42 DPA 2019, s.43 DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65(4) DPA 2019, s.65(2) DPA 2019, s.65(1) DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Quest Holdings Ltd concerning lack of consent, unlawful data disclosure, failure to prevent data breach. The determination considers s.25(a) DPA 2019, s.25 DPA 2019, s.41 DPA 2019, s.41(1) DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · DATA-BREACH · DATA-SECURITY · DISCLOSURE · GENERAL · UNLAWFUL-PROCESSING · UPHELD

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