Oxygene Marketing Communication Limited

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, March 2025. month-precision date

Record ID

ke-odpc-2025-0013

Case reference

ODPC Complaint No. 1574 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

March 2025

Respondent type

private

Sector

media

Violations

unauthorised image/photo use, lack of consent, commercial use of personal data, failure to prevent data breach, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.32 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 10,000,000 (≈ USD 77,500 at the decision date)

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Oxygene Marketing Communication Limited in the media sector concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.32 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019. The Office ordered KES 10,000,000 in compensation. An enforcement notice was issued against the respondent.

CONSENT · DATA-BREACH · MEDIA · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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