Natal Tech

Complaint upheld; enforcement notice issued; prosecution recommended. ODPC, July 2025. month-precision date

Record ID: ke-odpc-2025-0046
Case reference: ODPC Complaint No. 0278 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: July 2025
Respondent type: private
Sector: technology
Violations: unlawful debt collection, failure to respond to erasure request, obstruction of data commissioner, failure to conduct dpia, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.56(1) DPA 2019, s.61(c) DPA 2019, s.61 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; enforcement notice issued; prosecution recommended
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Natal Tech in the technology sector concerning unlawful debt collection, failure to respond to erasure request, obstruction of data commissioner. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.56(1) DPA 2019, s.61(c) DPA 2019. An enforcement notice was issued against the respondent. A recommendation for prosecution was made.

DEBT-COLLECTION · OBSTRUCTION · RIGHT-TO-ERASURE · TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0278 of 2025, determination of July 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/natal-tech/ (accessed 22 July 2026).

Track Kenya enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.