Jimmy Owiti v Natal Tech

Complaint upheld; compensation ordered; prosecution recommended. ODPC, May 2025.

Record ID

ke-odpc-2025-0046

Case reference

ODPC Complaint No. 0278 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Jimmy Owiti

Date decided

May 2025

Respondent type

private

Sector

technology

Violations

unlawful debt collection, failure to respond to erasure request, obstruction of data commissioner, failure to conduct dpia, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.56(1) DPA 2019, s.61(c) DPA 2019, s.61 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; prosecution recommended

Compensation

KES 50,000 (≈ USD 390 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 3d2b94e275f2d3e1…

Record verified

30 July 2026

The facts

The complainant alleged that Natal Tech Limited unlawfully sent multiple emails to his employer, the National Environment Management Authority, revealing his financial obligations without his explicit and informed consent. The ODPC found his right to be informed was infringed, while noting he had a loan obligation he was entitled to pay. The respondent also refused to allow a notified site visit, obstructing the Data Commissioner's investigative powers.

Orders and outcome

The respondent was found liable and ordered to pay the complainant Kenya Shillings Fifty Thousand (KES 50,000) as compensation, and a recommendation for prosecution was made against the respondent's directors for obstruction of the Data Commissioner. Dated May 2025.

DEBT-COLLECTION · OBSTRUCTION · RIGHT-TO-ERASURE · TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

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