Millicent Achieng Obor v Murang'a University of Technology
Complaint upheld; compensation ordered; enforcement notice issued. ODPC, 31 May 2025.
The facts
The complainant alleged that her email address was wrongfully subscribed to the student mailing system of Murang'a University of Technology although she has never been a student there, and that her numerous unsubscribe requests over several years were ignored, with the university acknowledging the issue only after the ODPC served its notification of complaint. The university attributed the failure to gaps in its unsubscribe request handling mechanisms. The Office found it failed to demonstrate a legal basis or the necessity of the processing and violated her right to object.
Orders and outcome
The respondent was found liable, ordered to compensate the complainant KES 50,000, and an enforcement notice was issued against it. Dated 31 May 2025.
Cite this decision
Track Kenya enforcement
Free: a monthly digest of new verified decisions in your chosen jurisdictions. You confirm by email before anything is sent; every alert has an unsubscribe link. Privacy · Terms.