Eric Mutune Mwamwee v Solid Gaming Limited t/a Imarabet

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, December 2025.

Record ID

ke-odpc-2026-0011

Case reference

ODPC Complaint No. 1308 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Eric Mutune Mwamwee

Date decided

December 2025

Respondent type

private

Sector

general

Violations

lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.26(c) DPA 2019, s.30 DPA 2019, s.36 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 250,000 (≈ USD 1,900 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 99e5d5a7a07978e8…

Record verified

30 July 2026

The facts

The complainant alleged he kept receiving unsolicited promotional messages and calls from Solid Gaming Limited, trading as Imarabet, despite multiple attempts to opt out, including a direct marketing message received on 19 July 2025. The ODPC found his right to object was infringed and his data used for commercial purposes.

Orders and outcome

The respondent was found liable, ordered to pay the complainant Kenya Shillings Two Hundred and Fifty Thousand (KES 250,000) as compensation, and an enforcement notice was issued against it for failing to fulfil its obligations. Dated December 2025.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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