Fin Africa Trustgro

Complaint upheld. ODPC, July 2025. month-precision date

Record ID: ke-odpc-2025-0036
Case reference: ODPC Complaint No. 0320 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: July 2025
Respondent type: private
Sector: digital lending
Violations: unauthorised image/photo use, unlawful data disclosure, unlawful processing, failure to implement security measures
Provisions cited: s.25 DPA 2019, s.26(a) DPA 2019, s.30 DPA 2019, s.31 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019
Outcome: complaint upheld
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Fin Africa Trustgro in the digital lending sector concerning unauthorised image/photo use, unlawful data disclosure, unlawful processing. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.30 DPA 2019, s.31 DPA 2019.

DATA-SECURITY · DISCLOSURE · FINTECH · MOBILE-LENDING · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0320 of 2025, determination of July 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/fin-africa-trustgro/ (accessed 22 July 2026).

Same respondent

July 2025 · complaint upheld

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