Steve Onwonga Omwenga v EGM Securities Limited t/a FX Pesa

Complaint upheld; compensation ordered. ODPC, December 2025.

Record ID: ke-odpc-2026-0006
Case reference: ODPC Complaint No. 1395 of 2025
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Steve Onwonga Omwenga
Date decided: December 2025
Respondent type: private
Sector: digital lending
Violations: failure to respond to erasure request, unlawful processing, failure to implement security measures
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.40 DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; compensation ordered
Compensation: KES 20,000 (≈ USD 160 at the decision date)
Status: final
Source: Official document ↗
Source integrity: SHA-256 e5bde454c1fe3926…
Record verified: 30 July 2026

The facts

The complainant alleged that EGM Securities Limited, trading as FX Pesa, continued sending him promotional messages despite his request that they stop. The ODPC found the respondent did not accord him his rights within the stipulated time, but noted it did so soon thereafter, and ordered nominal compensation.

Orders and outcome

The respondent was found liable and ordered to pay the complainant nominal compensation of KES 20,000. Dated December 2025.

DATA-SECURITY · FINTECH · MOBILE-LENDING · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Steve Onwonga Omwenga v EGM Securities Limited t/a FX Pesa, ODPC Complaint No. 1395 of 2025, determination of December 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/egm-securities-fx-pesa/ (accessed 30 August 2026).

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