Diamond Trust Bank Kenya Limited and Diamond Trust Bank Uganda Limited

Complaint upheld; enforcement notice issued. ODPC, December 2025. month-precision date

Record ID

ke-odpc-2025-0093

Case reference

ODPC Complaint No. 1244 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

December 2025

Respondent type

private

Sector

banking

Violations

lack of consent, unlawful data disclosure, failure to prevent data breach, failure to respond to erasure request, unlawful processing, failure to implement security measures

Provisions cited

s.25(a) DPA 2019, s.25 DPA 2019, s.26(a) DPA 2019, s.26(b) DPA 2019, s.26 DPA 2019, s.30(1) DPA 2019, s.40(1)(a) DPA 2019, s.41 DPA 2019, s.41(1) DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

6 July 2026

Summary

The ODPC upheld a complaint against Diamond Trust Bank Kenya Limited and Diamond Trust Bank Uganda Limited in the banking sector concerning lack of consent, unlawful data disclosure, failure to prevent data breach. The determination considers s.25(a) DPA 2019, s.25 DPA 2019, s.26(a) DPA 2019, s.26(b) DPA 2019. An enforcement notice was issued against the respondent.

BANKING · CONSENT · DATA-BREACH · DATA-SECURITY · DISCLOSURE · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

Track Kenya enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.