Amaan Kassam v Nadiano Wonder World Fitness Center & Spa

Complaint upheld; enforcement notice issued. ODPC, July 2025.

Record ID

ke-odpc-2025-0064

Case reference

ODPC Complaint No. 0567 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Amaan Kassam

Date decided

July 2025

Respondent type

private

Sector

general

Violations

lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25(G) DPA 2019, s.25(a) DPA 2019, s.25(b) DPA 2019, s.25 DPA 2019, s.25(D) DPA 2019, s.25(c) DPA 2019, s.26(a) DPA 2019, s.26(c) DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Source integrity

SHA-256 db478832ebd0ca1d…

Record verified

30 July 2026

The facts

The complainant alleged the respondent persistently sent him marketing messages about available deals on WhatsApp despite his numerous written requests to stop. The ODPC found the respondent did not comply with its obligations under the Act.

Orders and outcome

The respondent was found liable and an enforcement notice was issued against it. The complainant's prayer was the deletion of all his details from the respondent's contacts and database. Dated 15 July 2025.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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