Daniel Ochieng Ngoche v Buscar East Africa Limited

Complaint upheld; compensation ordered; enforcement notice conditional. ODPC, December 2025.

Record ID

ke-odpc-2026-0004

Case reference

ODPC Complaint No. 1296 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Daniel Ochieng Ngoche

Date decided

December 2025

Respondent type

private

Sector

general

Violations

failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.56 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice conditional

Compensation

KES 200,000 (≈ USD 1,550 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 f3b072bca104c7b2…

Record verified

30 July 2026

The facts

The complainant alleged that Buscar East Africa Limited included and used his contact information on its website without his knowledge or authorisation. The respondent made no representations concerning the complainant's claim for compensation, and the ODPC found it had processed his personal data unlawfully.

Orders and outcome

The respondent was found liable and ordered to compensate the complainant KES 200,000, and to delete the complainant's personal data from its website with proof to the Office within fourteen days, failing which an enforcement notice would issue. Dated December 2025.

GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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