Sarah Gichira Gathoni v Airflo Limited

Complaint upheld; compensation ordered; enforcement notice issued. ODPC, 20 August 2025.

Record ID

ke-odpc-2025-0055

Case reference

ODPC Complaint No. 0733 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Sarah Gichira Gathoni

Date decided

20 August 2025

Respondent type

private

Sector

general

Violations

unlawful processing

Provisions cited

s.25 DPA 2019, s.26(D) DPA 2019, s.26 DPA 2019, s.40(1)(a) DPA 2019, s.40 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice issued

Compensation

KES 250,000 (≈ USD 1,940 at the decision date)

Status

final

Source

Official document ↗

Source integrity

SHA-256 ddf6d67863b18694…

Record verified

30 July 2026

The facts

The complainant's personal Safaricom line, registered in her name before her employment, was taken over and used by Airflo Limited during her employment. When she left the company she asked for its release, without success. The ODPC found her right to correction of false or misleading data was infringed.

Orders and outcome

The respondent was found liable and ordered to pay the complainant Kenya Shillings Two Hundred and Fifty Thousand (KES 250,000) as compensation, and an enforcement notice was issued against it. Dated 20 August 2025.

GENERAL · UNLAWFUL-PROCESSING · UPHELD

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