Acceler Global Logistics

Complaint upheld. ODPC, July 2025. month-precision date

Record ID

ke-odpc-2025-0033

Case reference

ODPC Complaint No. 0556 of 2025

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

July 2025

Respondent type

private

Sector

transport

Violations

unauthorised image/photo use, lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.26(c) DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.36 DPA 2019, s.37 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Acceler Global Logistics in the transport sector concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.26(c) DPA 2019, s.30 DPA 2019.

CONSENT · RIDE-HAILING · RIGHT-TO-ERASURE · TRANSPORT · UNLAWFUL-PROCESSING · UPHELD

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