The complainant alleged that the residents' association kept sending him emails despite repeated requests by email, text message and attempted phone calls to stop and to remove his address from its mailing list. The ODPC found the respondent processed his personal data without a lawful basis and denied him the opportunity to exercise his right to object.
Orders and outcome
The respondent was found liable and ordered to pay the complainant Kenya Shillings Two Hundred and Fifty Thousand (KES 250,000) as compensation, and an enforcement notice was issued to compel it to erase all data relating to the complainant and furnish proof. Dated 30 May 2025.
GENERAL · UNLAWFUL-PROCESSING · UPHELD
Cite this decision
ODPC (Kenya), Abraham Owen Gumba Otieno v 360 Degrees Court Apartment Resident Association, ODPC Complaint No. 0303 of 2025, determination of 30 May 2025. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2025/360-degrees/ (accessed 30 August 2026).