Wananchi Group K Ltd

Complaint upheld. ODPC, 16 December 2024.

Record ID: ke-odpc-2024-0110
Case reference: ODPC Complaint No. 1475 of 2024
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 16 December 2024
Respondent type: private
Sector: telecoms
Violations: lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26(c) DPA 2019, s.37 DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Wananchi Group K Ltd in the telecom sector concerning lack of consent, commercial use of personal data, failure to respond to erasure request. The determination considers s.25 DPA 2019, s.26(c) DPA 2019, s.37 DPA 2019, s.56 DPA 2019.

CONSENT · RIGHT-TO-ERASURE · TELCO · TELECOM · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 1475 of 2024, determination of 16 December 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/wananchi-group-k-ltd/ (accessed 22 July 2026).

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