Video One Limited

Complaint upheld. ODPC, 17 May 2024.

Record ID

ke-odpc-2024-0049

Case reference

ODPC Complaint No. 313 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

17 May 2024

Respondent type

private

Sector

general

Violations

unauthorised image/photo use, lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28(2) DPA 2019, s.28(1) DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.37(1) DPA 2019, s.40(1)(b) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Video One Limited concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28(2) DPA 2019.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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