Umba Microfinance

Complaint upheld; enforcement notice issued. ODPC, 4 September 2024.

Record ID: ke-odpc-2024-0081
Case reference: ODPC Complaint No. 803 of 2024
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 4 September 2024
Respondent type: private
Sector: banking
Violations: lack of consent, commercial use of personal data, unlawful processing
Provisions cited: s.25 DPA 2019, s.28(b) DPA 2019, s.37 DPA 2019, s.37(1) DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Umba Microfinance in the banking sector concerning lack of consent, commercial use of personal data, unlawful processing. The determination considers s.25 DPA 2019, s.28(b) DPA 2019, s.37 DPA 2019, s.37(1) DPA 2019. An enforcement notice was issued against the respondent.

BANKING · CONSENT · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 803 of 2024, determination of 4 September 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/umba-microfinance/ (accessed 22 July 2026).

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