Truehost Cloud

Complaint upheld. ODPC, 3 January 2024.

Record ID: ke-odpc-2024-0003
Case reference: ODPC Complaint No. 1947 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 3 January 2024
Respondent type: private
Sector: technology
Violations: failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.27(c) DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Truehost Cloud in the technology sector concerning failure to respond to erasure request, unlawful processing. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.27(c) DPA 2019, s.56 DPA 2019.

RIGHT-TO-ERASURE · TECHNOLOGY · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 1947 of 2023, determination of 3 January 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/truehost-cloud/ (accessed 22 July 2026).

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