Trident Insurance Company Ltd

Complaint upheld; enforcement notice issued. ODPC, 14 February 2024.

Record ID: ke-odpc-2024-0022
Case reference: ODPC Complaint No. 2379 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 14 February 2024
Respondent type: private
Sector: banking
Violations: unlawful data disclosure, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.56 DPA 2019, s.58 DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Trident Insurance Company Ltd in the banking sector concerning unlawful data disclosure, failure to respond to erasure request, unlawful processing. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.56 DPA 2019. An enforcement notice was issued against the respondent.

BANKING · DISCLOSURE · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 2379 of 2023, determination of 14 February 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/trident-insurance-company-ltd/ (accessed 22 July 2026).

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