Shalina Healthcare Kenya Limited Vivid Features Ltd

Complaint upheld; enforcement notice issued. ODPC, 17 April 2024.

Record ID: ke-odpc-2024-0038
Case reference: ODPC Complaint No. 0129 of 2024
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 17 April 2024
Respondent type: private
Sector: healthcare
Violations: unauthorised image/photo use, lack of consent, commercial use of personal data, unlawful processing
Provisions cited: s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.37 DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Shalina Healthcare Kenya Limited Vivid Features Ltd in the healthcare sector concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.30 DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · HEALTHCARE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 0129 of 2024, determination of 17 April 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/shalina-healthcare-kenya-limited-vivid-features-ltd/ (accessed 22 July 2026).

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