Mulla Pride Limited t/a KE-Credit

Complaint upheld; enforcement notice issued. ODPC, 9 April 2024.

Record ID

ke-odpc-2024-0034

Case reference

ODPC Complaint No. 0072 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

9 April 2024

Respondent type

private

Sector

retail

Violations

failure to prevent data breach, unlawful debt collection, failure to respond to erasure request, obstruction of data commissioner, unlawful processing

Provisions cited

s.25(F) DPA 2019, s.25 DPA 2019, s.25(c) DPA 2019, s.26 DPA 2019, s.28(2) DPA 2019, s.28(1) DPA 2019, s.29(c) DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.42(2)(b) DPA 2019, s.44 DPA 2019, s.56 DPA 2019, s.58 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

6 July 2026

Summary

The ODPC upheld a complaint against Mulla Pride Limited t/a KE-Credit in the retail sector concerning failure to prevent data breach, unlawful debt collection, failure to respond to erasure request. The determination considers s.25(F) DPA 2019, s.25 DPA 2019, s.25(c) DPA 2019, s.26 DPA 2019. An enforcement notice was issued against the respondent.

DATA-BREACH · DEBT-COLLECTION · OBSTRUCTION · RETAIL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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