Motown Group Ltd

Complaint dismissed. ODPC, 15 January 2024.

Record ID: ke-odpc-2024-0012
Case reference: ODPC Complaint No. 2134 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 15 January 2024
Respondent type: private
Sector: retail
Violations: unauthorised image/photo use, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.56 DPA 2019
Outcome: complaint dismissed
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC dismissed a complaint against Motown Group Ltd in the retail sector alleging unauthorised image/photo use, failure to respond to erasure request, unlawful processing. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.56 DPA 2019.

DISMISSED · RETAIL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING

Cite this decision

ODPC (Kenya), ODPC Complaint No. 2134 of 2023, determination of 15 January 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/motown-group-ltd/ (accessed 22 July 2026).

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