Metropolis Star Lab Kenya Ltd

Complaint upheld; enforcement notice issued. ODPC, 6 September 2024.

Record ID

ke-odpc-2024-0082

Case reference

ODPC Complaint No. 0784 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

6 September 2024

Respondent type

private

Sector

credit reference

Violations

lack of consent, commercial use of personal data, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.36 DPA 2019, s.37 DPA 2019, s.42 DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Metropolis Star Lab Kenya Ltd in the credit reference sector concerning lack of consent, commercial use of personal data, unlawful processing. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.36 DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · CREDIT · UNLAWFUL-PROCESSING · UPHELD

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