Fin Kenya (Formerly Trustgro Sca Limited)

Complaint upheld; enforcement notice issued. ODPC, 15 January 2024.

Record ID: ke-odpc-2024-0011
Case reference: ODPC Complaint No. 2120 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 15 January 2024
Respondent type: private
Sector: digital lending
Violations: unlawful processing
Provisions cited: s.25(a) DPA 2019, s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Fin Kenya (Formerly Trustgro Sca Limited) in the digital lending sector concerning unlawful processing. The determination considers s.25(a) DPA 2019, s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019. An enforcement notice was issued against the respondent.

FINTECH · MOBILE-LENDING · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 2120 of 2023, determination of 15 January 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/fin-kenya-formerly-trustgro-sca-limited/ (accessed 22 July 2026).

Track Kenya enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.