Joan Kakuvi Munuve v Evanson Wahome Rugara Ta House Of Ram

Complaint upheld; compensation ordered. ODPC, 23 October 2024.

Record ID: ke-odpc-2024-0095
Case reference: ODPC Complaint No. 1131 of 2024
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Complainant: Joan Kakuvi Munuve
Date decided: 23 October 2024
Respondent type: private
Sector: general
Violations: unauthorised image/photo use, lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26(E) DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.37 DPA 2019, s.40(1)(b) DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome: complaint upheld; compensation ordered
Compensation: KES 500,000 (≈ USD 3,790 at the decision date)
Status: final
Source: Official document ↗
Source integrity: SHA-256 c009cefbea4de31f…
Record verified: 30 July 2026

The facts

The complainant alleged that the respondent used her image to market his travel and tour services on the WhatsApp Business application for commercial gain without her express consent. The ODPC found the respondent did not obtain the requisite consent for the commercial use of her image.

Orders and outcome

The respondent was found liable and ordered to compensate the complainant KES 500,000. Dated 23 October 2024.

CONSENT · GENERAL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Joan Kakuvi Munuve v Evanson Wahome Rugara Ta House Of Ram, ODPC Complaint No. 1131 of 2024, determination of 23 October 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/evanson-wahome-rugara-ta-house-of-ram/ (accessed 30 August 2026).

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